Terms and Conditions Clear Expectations for Every Customer
These Terms explain how MyHomeworkPro services may be used, how orders and payments are handled, what customers must provide, and which responsibilities apply before, during, and after a project.
- Plain-language summary
- Academic-integrity safeguards
- Linked refund and privacy policies
- Clear customer responsibilities
Order requirements, pricing, timing, and deliverables should be confirmed before work begins.
Customers must use support lawfully and in line with their institution’s academic-integrity requirements.
Eligible concerns are handled through support, revisions, and the published Money Back Guarantee.
Personal information and submitted files are handled under the published Privacy Policy.
The Most Important Rules Before You Use the Service
This section summarizes several central principles. Where the summary and the detailed clauses differ, the detailed clauses below control.
Use support responsibly
Services are intended for tutoring, coaching, research guidance, editing, proofreading, formatting, educational examples, and other lawful academic or professional support.
Provide complete instructions
The customer must provide accurate requirements, source materials, academic level, formatting rules, deadline, and any relevant feedback needed to complete the agreed scope.
Review the confirmed scope
Check the quotation, project description, deadline, deliverables, and payment amount before authorizing the order. Additional work may require a revised quotation.
Stay available for questions
Delayed replies, missing files, or late clarification can affect delivery. Customers should monitor their email, account, or agreed communication channel while work is in progress.
Request revisions within scope
Eligible revisions address the original confirmed requirements. New instructions, changed topics, or expanded deliverables may be treated as additional paid work.
No guaranteed grade or outcome
Academic grades, publication decisions, employment outcomes, institutional actions, and third-party assessments remain outside MyHomeworkPro’s control.
Full Terms and Conditions Effective July 20, 2026
These Terms apply to visitors, customers, account holders, and any person who requests, purchases, accesses, downloads, or uses a MyHomeworkPro service or deliverable.
Acceptance and Scope
When these Terms apply and what agreement is created.
These Terms and Conditions govern access to and use of MyHomeworkPro.com, related customer accounts, communication channels, quotations, orders, services, files, and deliverables.
By accessing the website, submitting an inquiry, requesting a quotation, creating an account, authorizing an order, making a payment, or using a deliverable, you confirm that you have read, understood, and agreed to these Terms.
The confirmed order description, quotation, invoice, written support communication, Privacy Policy, Money Back Guarantee, and any service-specific conditions form part of the agreement. Where a confirmed order term directly conflicts with a general clause on this page, the more specific written order term will normally apply to that order, unless prohibited by law.
If you do not accept these Terms, do not place an order, make a payment, or use any deliverable.
Definitions
Key words used throughout this agreement.
MyHomeworkPro.com and any related pages, customer portals, or order interfaces operated for the service.
The person or organization accessing the website, requesting support, placing an order, or using a deliverable.
Any tutoring, coaching, research guidance, writing support, editing, proofreading, formatting, data support, presentation support, or related educational or professional assistance.
A confirmed request for a defined service, deliverable, price, and deadline.
Any document, report, analysis, presentation, feedback, model, educational example, file, or other output supplied under an order.
The instructions, files, scope, deadline, and standards confirmed before work began or later accepted in writing.
Service Purpose and Academic Integrity
How MyHomeworkPro services are intended to be used.
MyHomeworkPro provides academic support, coaching, tutoring, research guidance, editing, proofreading, formatting, presentation support, data-analysis assistance, educational examples, and related professional support.
Services and deliverables are supplied for lawful learning, research, reference, revision, improvement, and professional support. They must be used consistently with applicable laws, institutional policies, assessment rules, professional codes, and any disclosure requirements that apply to the customer.
- Customers should use guidance to understand, improve, and develop their own work.
- Customers must disclose assistance where an institution, publisher, employer, regulator, or professional body requires disclosure.
- Customers must not misrepresent another person’s work, credentials, identity, attendance, examination performance, or authorship.
- MyHomeworkPro may refuse a request that appears unlawful, deceptive, unsafe, or inconsistent with academic integrity.
You remain solely responsible for deciding whether and how a deliverable may be used, submitted, published, presented, or disclosed.
Eligibility, Authority, and Accounts
Who may use the service and how account access must be protected.
You must have legal capacity to enter into a contract in your location. Where a customer is below the age of legal majority, a parent, guardian, or other legally authorized adult must review and accept these Terms and manage any purchase.
If you use the service for an organization, institution, or another person, you confirm that you are authorized to act for that party and to provide the submitted information and files.
- Provide accurate account, billing, and contact information.
- Keep login credentials confidential and use reasonable security measures.
- Notify support promptly if you suspect unauthorized access or account misuse.
- Do not sell, transfer, share, or misuse an account in a way that creates security or compliance risks.
Activity performed through your account may be treated as authorized by you until you notify support of suspected misuse.
Orders, Requirements, and Scope
How a request becomes a confirmed project.
An inquiry or automated price estimate does not by itself create a confirmed order. An order is confirmed when the service scope, deadline, price, and required payment have been accepted through the ordering process or in written communication.
You are responsible for providing complete and accurate information, including:
- the project type, objective, academic or professional level, and expected deliverable;
- the final deadline and any intermediate milestones;
- formatting, referencing, word-count, software, data, or presentation requirements;
- instructions, rubrics, templates, source files, datasets, feedback, and required readings;
- any prohibited sources, mandatory sources, disclosure rules, or institutional restrictions; and
- any accessibility, compatibility, or file-format requirements.
Instructions supplied after confirmation may be accepted, rejected, or quoted separately. A change to the topic, method, structure, length, dataset, deadline, or deliverable may constitute a new or expanded order.
Contact support immediately if the confirmed scope does not match your intended request.
Pricing, Quotations, Payment, and Promotions
How charges are calculated and when payment is required.
Prices may depend on the service type, complexity, academic or professional level, length, deadline, research requirements, specialist availability, software requirements, and other project-specific factors.
Unless otherwise stated, quotations apply only to the described scope and remain subject to correction where an obvious pricing, technical, currency, or calculation error occurred.
- Work may not begin until the required payment has cleared or an approved payment arrangement is confirmed.
- You are responsible for taxes, conversion charges, card fees, or bank charges imposed by your provider or applicable law.
- Promotional codes may have eligibility, date, service, minimum-spend, and one-use restrictions.
- Discounts cannot normally be exchanged for cash, combined, transferred, or applied after an order has been confirmed unless stated otherwise.
- Chargebacks or payment disputes should not be used to avoid the published support and refund-review process.
MyHomeworkPro may pause work where payment is reversed, disputed, incomplete, unauthorized, or reasonably suspected to be fraudulent.
Delivery, Deadlines, and Customer Cooperation
How timing is managed and what can affect completion.
Delivery estimates are based on the requirements and information available when the order is confirmed. Unless expressly stated otherwise in writing, time is estimated rather than guaranteed to an exact minute.
Customers must remain reasonably available to answer questions, supply missing materials, confirm choices, and review drafts where the agreed process requires customer input.
- Late or incomplete instructions may require a revised deadline.
- Changed requirements may require additional time and payment.
- Technical outages, payment delays, force-majeure events, or failures by third-party platforms may affect timing.
- Delivery may occur through a customer account, email, download link, cloud service, or another agreed method.
You should download and inspect deliverables promptly. Notify support as soon as reasonably possible if a file is missing, corrupted, inaccessible, or materially different from the confirmed deliverable.
Revisions and Corrections
What revision support covers and what falls outside scope.
Eligible revision support is intended to correct a deliverable so that it aligns with the original confirmed requirements. A revision request should identify the relevant instruction, the affected section, and the specific change required.
Revision support may be declined or quoted separately where the request involves:
- a new topic, argument, research question, method, dataset, structure, or deliverable;
- new instructions or files that were not provided before work began;
- an expanded word count, additional slides, new analysis, or extra software output;
- a shortened deadline that materially changes the original schedule;
- subjective preferences that do not conflict with the confirmed requirements; or
- changes required because the customer edited, repurposed, or combined the deliverable with other material.
Customers should submit revision requests through the approved support channel and within any revision period stated in the order confirmation or applicable policy.
Cancellations, Refunds, and Chargebacks
How cancellation and refund requests are reviewed.
Cancellation and refund requests are reviewed under the published Money Back Guarantee , the original order details, work already completed, costs already incurred, delivery status, customer cooperation, and applicable consumer law.
- Contact support promptly and provide the order number, explanation, and supporting evidence.
- Where appropriate, revision, correction, clarification, replacement, partial refund, credit, or another fair resolution may be considered.
- Refund eligibility is not automatic merely because a customer changes their mind, changes instructions, receives an external grade, or no longer needs the work.
- Approved refunds are normally returned through the original payment route where technically and legally possible.
- Bank, card, platform, or currency-conversion processing times remain outside MyHomeworkPro’s control.
An unsupported or misleading chargeback may result in suspension, evidence being submitted to the payment provider, and recovery of lawful costs.
Customer Responsibilities
Responsibilities that remain with the customer.
You agree to:
- provide lawful, accurate, complete, and non-misleading information;
- have permission to upload or share all instructions, files, datasets, personal information, and third-party materials;
- review deliverables for accuracy, suitability, citations, calculations, formatting, and compliance before use;
- maintain independent backups of important files and communications;
- use appropriate antivirus, security, and compatibility measures when downloading files;
- comply with all institutional, professional, publisher, employer, legal, ethical, and disclosure requirements; and
- notify support promptly when an issue could still reasonably be corrected.
MyHomeworkPro is not responsible for consequences caused by incomplete instructions, unauthorized materials, customer edits, misuse, failure to review, missed communications, or use contrary to applicable rules.
Prohibited Uses and Requests
Activities that are not permitted through the service.
You must not use the website, service, account, or deliverables to:
- impersonate another person or misrepresent identity, qualifications, attendance, authorship, or authority;
- arrange unauthorized examination taking, attendance, access, credential use, or account sharing;
- submit or present material deceptively where disclosure or independent authorship is required;
- violate copyright, privacy, confidentiality, data-protection, trade-secret, or contractual rights;
- create unlawful, defamatory, threatening, discriminatory, fraudulent, exploitative, or malicious content;
- upload malware, attempt unauthorized access, scrape the website, disrupt systems, or evade security controls;
- resell, redistribute, publish, or commercially exploit deliverables beyond the rights granted under these Terms;
- use false payment information, stolen financial details, or deceptive refund or chargeback claims; or
- request assistance that MyHomeworkPro reasonably believes may expose any person to legal, ethical, safety, or reputational harm.
MyHomeworkPro may refuse, limit, cancel, or report a request where reasonably necessary to protect customers, staff, specialists, third parties, payment systems, legal rights, or service integrity.
Originality, Similarity, AI Detection, and Third-Party Tools
Important limitations of automated assessment systems.
MyHomeworkPro may use reasonable quality-control, citation, similarity, proofreading, data, or AI-related tools where relevant to the service. Automated tools can produce false positives, inconsistent classifications, incomplete results, or different outcomes after databases and algorithms change.
- No universal zero-similarity, zero-AI-detection, or permanent score can be guaranteed.
- Reports may differ between institutions, accounts, software versions, databases, settings, and submission dates.
- Common phrases, references, templates, quotations, technical terms, and independently similar wording can affect scores.
- A third-party report is informational and does not replace human review or an institution’s final decision.
Customers remain responsible for checking citations, attribution, originality expectations, disclosure requirements, and permitted use before submitting or publishing any material.
Intellectual Property and Permitted Use
Rights in the website, customer materials, and deliverables.
The website’s branding, layout, original text, graphics, software, systems, databases, templates, and other proprietary content are owned by or licensed to MyHomeworkPro and are protected by applicable intellectual-property laws.
You retain rights you lawfully hold in materials you submit. You grant MyHomeworkPro a limited, non-exclusive permission to access, copy, process, adapt, and use those materials only as reasonably necessary to evaluate, perform, quality-check, deliver, support, secure, and administer the requested service.
Unless a confirmed order states otherwise, after full payment you receive a personal, non-exclusive, non-transferable license to use the deliverable for lawful educational, research, reference, or professional-support purposes. This license does not transfer ownership of third-party content, software, templates, datasets, fonts, stock assets, or other materials subject to separate rights.
- Do not resell, sublicense, mass distribute, publish as a commercial template, or claim ownership of protected website materials.
- Do not remove copyright, attribution, license, or rights notices where they must be retained.
- You are responsible for obtaining permission for any third-party use beyond the license supplied.
Privacy, Confidentiality, and Data Handling
How personal information and project materials are handled.
Personal information is handled in accordance with the published Privacy Policy . That policy explains the categories of information collected, purposes of processing, service providers, security measures, retention, cookies, and available privacy rights.
Customers should submit only information reasonably necessary for the service and should remove passwords, full payment-card details, government identifiers, protected medical records, or unrelated sensitive information unless a secure and lawful process has been expressly agreed.
Reasonable confidentiality and security measures are used, but no website, email system, cloud platform, or internet transmission can be guaranteed completely secure. You should maintain your own backups and use secure communication practices.
Communications and Electronic Records
How service-related notices and records may be delivered.
You agree that order confirmations, questions, delivery notices, invoices, policy notices, account alerts, and other service-related communications may be sent electronically through email, the customer account, live chat, SMS, WhatsApp, or another channel you use or approve.
- Keep your contact details current and monitor spam, junk, account, and message folders.
- Service-related communications may be sent where necessary to perform or administer an order.
- Marketing communications should be subject to applicable consent and unsubscribe requirements.
- Electronic records and confirmations may be retained as evidence of the agreement and service history.
You are responsible for communication charges imposed by your telephone, internet, messaging, or platform provider.
Third-Party Services and External Links
Limits relating to payment processors, software, and external platforms.
The website or service may rely on third-party payment processors, hosting providers, analytics services, communication platforms, cloud storage, similarity tools, software, databases, or external links. Those services may be governed by separate terms and privacy policies.
MyHomeworkPro does not control third-party availability, security, algorithms, databases, fees, account decisions, content, policy changes, or technical performance. A link or integration does not necessarily imply endorsement.
You are responsible for complying with applicable third-party terms and for maintaining any licenses, accounts, subscriptions, or access credentials needed for your project.
Disclaimers and No Guaranteed Outcomes
Important limits on promises and external results.
Services are provided using reasonable professional care based on the confirmed scope and information available. To the fullest extent permitted by law, the website and services are otherwise provided on an “as available” basis without guarantees that every service will be uninterrupted, error-free, universally compatible, or suitable for every purpose.
- No particular grade, mark, admission, publication, citation count, employment outcome, promotion, certification, or institutional decision is guaranteed.
- No guarantee is made that a third party will accept a citation style, methodology, interpretation, software output, or presentation choice.
- Research, legal standards, technology, software, databases, and institutional rules may change after delivery.
- Specialist support does not replace independent legal, medical, financial, regulatory, or other licensed professional advice.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded under applicable consumer law.
Limitation of Liability
How responsibility is limited where the law permits.
To the fullest extent permitted by applicable law, MyHomeworkPro will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, including loss of opportunity, profit, revenue, data, reputation, grades, publication, employment, or business interruption arising from use or inability to use the website, service, or deliverable.
Where liability cannot be excluded but may be limited, total aggregate liability connected with a specific order will not exceed the amount actually paid for the affected order, except where a higher remedy is required by law.
These limitations do not apply to liability that cannot lawfully be limited or excluded, including any mandatory consumer rights or other protections that apply in the customer’s jurisdiction.
You should take reasonable steps to prevent or reduce avoidable loss, including reviewing work promptly, maintaining backups, and contacting support while correction remains possible.
Suspension, Refusal, and Termination
When access or service may be restricted.
MyHomeworkPro may refuse a request, pause work, restrict an account, withhold delivery pending lawful payment, or terminate access where reasonably necessary because of:
- a material or repeated breach of these Terms;
- suspected fraud, unauthorized payment, chargeback abuse, identity misuse, or security risk;
- harassment, threats, discrimination, abuse, or unsafe conduct toward staff, specialists, or other persons;
- an unlawful, deceptive, academically improper, or rights-infringing request;
- failure to provide required information or payment after reasonable notice; or
- a legal, regulatory, technical, safety, or third-party requirement.
Where reasonably practical, support may explain the issue and any available resolution. Clauses that by their nature should continue after termination—including payment, intellectual property, confidentiality, disclaimers, liability, and dispute provisions—will remain effective.
Changes to These Terms
How and when the agreement may be updated.
These Terms may be updated to reflect changes in services, technology, business practices, payment systems, legal requirements, risk controls, or customer-support processes. The effective date at the top of the page indicates the latest published version.
Material changes may be communicated through the website, customer account, email, or another reasonable channel where required. Updated Terms apply from the stated effective date and generally do not alter completed orders retroactively unless required by law or agreed by the parties.
Continued use after an update takes effect constitutes acceptance of the revised Terms, subject to any consent requirement imposed by applicable law.
Applicable Law and Dispute Resolution
A fair process for concerns while preserving mandatory rights.
Customers should first contact support and provide a clear explanation, order details, and relevant evidence so the matter can be reviewed through the internal resolution process.
These Terms are subject to the laws applicable to the service provider and to any mandatory consumer protections, privacy rights, or other non-waivable rights that apply to the customer. Nothing in these Terms requires a customer to give up a right that cannot legally be waived.
Where a dispute cannot be resolved informally, it may be referred to a court, tribunal, mediator, payment provider, regulator, or other competent forum with lawful jurisdiction over the parties and the dispute.
General Provisions
Standard contractual provisions governing the agreement.
- Entire agreement: These Terms and incorporated order documents and policies constitute the agreement concerning the service.
- Severability: If any clause is found unenforceable, it will be limited or removed only to the extent necessary, and the remaining clauses will continue.
- No waiver: A failure or delay in enforcing a right does not permanently waive that right.
- Assignment: You may not transfer an order, account, or contractual right without written approval. MyHomeworkPro may transfer rights or obligations as part of a lawful business reorganization, service-provider arrangement, or transfer of operations, subject to applicable law.
- Force majeure: A party is not responsible for delay caused by events beyond reasonable control, provided reasonable mitigation steps are taken where possible.
- Headings: Section headings are for convenience and do not change the meaning of the clauses.
- Language: Where a translated version is provided, the controlling version should be identified by the website operator and must remain subject to applicable law.
Contact Information
How to ask a question or raise an order-related concern.
For questions about these Terms, an existing order, a revision, privacy, billing, or a refund review, use the Contact Us page or email support.
- Email: support@myhomeworkpro.com
- Contact page: www.myhomeworkpro.com/contact-us/
- Website: www.myhomeworkpro.com
Include your order number where applicable. Do not send passwords, full payment-card details, or unrelated sensitive personal data.
Use Every Deliverable Lawfully, Transparently, and Responsibly
MyHomeworkPro supports learning, research, writing improvement, and professional development. Customers remain responsible for the final use of all guidance and materials.
Permitted learning support
Use services to understand a topic, improve a draft, strengthen research, check structure, or develop skills.
- Tutoring and coaching
- Editing and proofreading
- Research and methodology guidance
- Educational examples and feedback
Customer review required
Verify every deliverable before using it in an academic, professional, publication, or business context.
- Check facts and calculations
- Confirm citations and sources
- Apply required disclosures
- Follow institutional rules
Deceptive use is prohibited
Do not use the service to impersonate another person, evade assessment controls, or misrepresent authorship.
- No exam impersonation
- No credential misuse
- No unauthorized account access
- No unlawful or fraudulent requests
Terms and Conditions Frequently Asked Questions
These answers summarize key clauses. The complete Terms above remain the controlling version.
When do these Terms become binding?
Are MyHomeworkPro services intended for academic misconduct?
What happens when I add new instructions after work begins?
Does every revision request qualify for free revision support?
Can a particular grade or publication outcome be guaranteed?
Where can I find the refund conditions?
How can I ask a question about a clause?
Ask Before You Place an Order Get Clear Support Without Obligation
Contact the support team to clarify service scope, payment, revisions, privacy, responsible use, or refund-review requirements before making a purchase.
Free inquiry • No obligation to purchase • Review the confirmed scope before payment